Effective date: February 27, 2026
Agreement to Terms
By accessing our website at nxtlvl-digital.com or using our services (including receiving text messages), you agree to these terms. If you do not agree, please do not use our website or services.
SMS Messaging Program
NXTLVL-Digital Appointment Notifications is our SMS messaging program. By providing your mobile phone number and booking an appointment through our AI voice agent, you consent to receive transactional text messages from NXTLVL-Digital related to your appointment. Consent is not a condition of purchase.
Message Frequency
Message frequency varies based on your appointment activity. You will typically receive 1 to 3 messages per appointment booked (confirmation, calendar invite delivery, and related replies).
Message and Data Rates
Message and data rates may apply. Check your mobile plan for details. NXTLVL-Digital is not responsible for any charges from your carrier.
Opt-Out
You can opt out at any time by replying STOP to any message from us. You will receive a one-time confirmation message. After opting out, you will not receive any further text messages from us unless you opt back in.
Rejoin
If you have opted out and want to receive messages again, text START to (434) 433-8088. You will receive a confirmation that you have been re-subscribed.
Help
For help with our SMS program, reply HELP to any message, or contact us at customerservice@nxtlvl-digital.com or (434) 433-8088.
Supported Carriers
Our SMS program is compatible with all major US carriers. Carriers are not liable for delayed or undelivered messages. NXTLVL-Digital is not responsible for messages that fail to deliver due to carrier network issues.
Website Use
You agree to use our website for lawful purposes only. You may not use the site in any way that could damage, disable, or impair the site or interfere with other users. All content on this website (text, images, design, code) is the property of NXTLVL-Digital unless otherwise noted.
AI Voice Agent
Our phone line is answered by an AI voice assistant named Alex. Calls are processed to extract appointment and lead information. By calling our business number, you acknowledge that an AI assistant will handle your call. Call transcripts may be stored for service quality and follow-up purposes.
Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses. We make no warranties about the accuracy or completeness of the content.
Limitation of Liability
NXTLVL-Digital shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including SMS messaging. Our total liability shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.
Governing Law
These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law provisions.
Changes to These Terms
We may update these terms at any time. Changes take effect when posted on this page. Continued use of our website or services after changes are posted means you accept the updated terms.
Contact Us
Questions about these terms? Contact us:
- Email: customerservice@nxtlvl-digital.com
- Phone: (434) 433-8088
- Mail: NXTLVL-Digital, 8285 Chalk Level Rd, Gretna, VA 24557
See also our Privacy Policy.